Legal
Privacy Policy
Last updated: September 16, 2026
This Privacy Policy explains how Inkly collects, uses, and protects personal data when you browse the storefront, create an account, buy an ebook, or join our email list. It is written to meet the EU General Data Protection Regulation (GDPR) and comparable laws.
1. Who is responsible for your data
Inkly is the data controller for the personal data described in this policy. You can reach us through the contact page for any privacy question or request.
2. What we collect
- Account data — your name, email address, and login credentials when you register.
- Purchase data — which ebooks you bought, the amount, currency, and status of the order, and the email used at checkout.
- Payment data — handled by our payment provider. Inkly does not store your full card details.
- Author data — if you publish, the ebook file, cover image, description, pricing, and payout details you provide.
- Newsletter data — your email address and the source of your signup, if you join our reader list.
- Usage data — pages viewed, approximate region, device and browser type, and referral source.
- Support and legal data — messages you send us, and any infringement reports you submit.
3. How and why we use it
- To create and manage your account and deliver the ebooks you purchase.
- To process payments and prevent fraud and abuse.
- To operate the author marketplace, including displaying listings and calculating author earnings.
- To send transactional messages (receipts, download links, password resets) and, if you opt in, marketing emails.
- To understand how the storefront is used so we can improve it.
- To comply with legal obligations, including tax and copyright law.
4. Legal bases (GDPR)
- Contract — to fulfil purchases and provide your account.
- Consent — for marketing emails, non-essential cookies, and similar. You can withdraw consent at any time.
- Legitimate interests — to keep the platform secure, prevent abuse, and improve our service.
- Legal obligation — for tax, accounting, and responding to lawful requests.
5. Who we share data with
We share personal data only where it is necessary:
- Payment processing — our payment provider handles checkout and payment confirmation.
- Hosting and infrastructure — the platform that stores the storefront data and files.
- Email delivery — the service used to send transactional and marketing email.
- Professional advisers and authorities — where required by law or to enforce our rights.
6. Cookies and similar technologies
We use strictly necessary cookies to keep you signed in and to make checkout work. We use analytics and advertising cookies only where permitted, and where consent is required we ask for it first. You can change your choices at any time.
7. How long we keep data
Account and purchase records are kept for as long as your account is active and for the period required by tax and accounting law afterwards. Marketing contact details are kept until you unsubscribe. Infringement reports are kept while needed to handle the complaint and to demonstrate compliance.
8. Your rights
Depending on where you live, you may have the right to:
- access the personal data we hold about you;
- correct inaccurate data;
- request deletion of your data;
- restrict or object to certain processing;
- receive your data in a portable format;
- withdraw consent for marketing or cookies at any time.
9. International transfers
Some of our service providers may process data outside your country. Where personal data leaves the EEA, we rely on appropriate safeguards such as the European Commission's standard contractual clauses.
10. Security
We use technical and organisational measures to protect personal data, including access controls and encrypted connections. No system is completely secure, so please use a strong, unique password.
11. Children
Inkly is not directed at children under 16, and we do not knowingly collect their personal data. If you believe a child has provided us data, please contact us and we will delete it.
12. Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised, and material changes will be announced on the platform.
13. Complaints
If you have a concern about how we handle your data, please contact us first. You also have the right to complain to your local data-protection authority.